Privacy Policy

1. Introduction

JGEV LLC, operating publicly as Love Live DC Real Estate Team ("we," "our," or "us"), is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, store, and protect information when you visit or interact with our website at https://www.lovelivedc.org/, interact with our native chat widget, or communicate with us by phone, email, or text message.

2. Information We Collect

We collect information in the following ways:

• Contact & Personal Information You Provide: When you contact us directly via email, telephone, or through the native chat widget on this website, you may provide your name, email address, phone number, and details regarding your real estate interests or questions.
• Website Usage Information: When you navigate our website, our servers automatically record standard browser data, such as your IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
• Cookies & Tracking Technologies: We may use cookies and similar technologies to facilitate site navigation, analyze aggregate visitor traffic, and improve the functionality of our website. You can configure your browser to decline or notify you about cookies.
• Chat Widget Data: If you use the native chat widget located on our website, information entered (such as your name, mobile phone number, message, and communication preferences) is collected to respond to your inquiry.

4. How We Use Collected Information

We use personal and contact information for legitimate business purposes, including:

• Responding to your inquiries and providing real estate guidance in the DC metro area
• Delivering requested property market reports, buyer guides, and seller information
• Facilitating scheduled appointments, consultations, and property showings
• Maintaining administrative records and fulfilling fiduciary and legal compliance requirements
• Maintaining and improving the security and performance of our website

5. Service Providers & Data Storage

We may utilize reputable third-party technology providers to host our website, manage customer relationship records, and support customer messaging functionality. These providers are granted access to personal information only to the extent required to perform their specific services on our behalf, and they are contractually obligated to maintain the confidentiality and security of your data.

6. Data Retention & Security

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and real estate licensing regulations. We implement reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, loss, or misuse. However, please be aware that no method of internet transmission or electronic storage is completely infallible.

7. Your Privacy Rights

You have the right to request access to the personal information we hold about you, request corrections to inaccurate records, or request deletion of your information subject to applicable legal and record-retention requirements. To make a request, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites (such as Compass or public municipal resources). We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulatory standards. Any revisions will be posted on this page with an updated "Last Updated" date.